Contact information
Contact Us
We are always here to help and answer any questions you may have about your orders, products, shipping, or returns.
Please feel free to contact our customer support team using the information below.
📍 Store Address
KivuShop
21B Baker Street
London, NW1 6XE
United Kingdom
📞 Phone Support
+44 7911 123455
📧 Email Support
🕒 Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Need Help?
Our support team can assist you with:
- Order tracking
- Shipping information
- Returns & refunds
- Product questions
- Payment support
- General inquiries
We aim to respond to all customer inquiries within 24–48 business hours.